(source: Technical Research Centre of Finland (VTT), via AlphaGalileo, 25/05/2011)
« Social media is often considered to be fun and entertaining, but it also has potential for redefining the traditional ways of citizen participation – for example, by enabling more direct, real-time and networked ways to collaborate.
In the Somus project (Social media for citizens and public sector collaboration) we studied the dynamics of information, knowledge and citizenship in an open and participative media environment. We developed several social media services that enable collaboration between citizens and public agencies. » […]